Tuesday, May 17, 2011

A Mote On The Screen Is Worth Two Planks In The Eye

This was supposed to be my first post from my new computer. I had to get a new computer because the old computer became unreliable after my three-year-old developed an obsession for unplugging it without first shutting it down. Mrs. Peter had shipped it off to Hewlett-Packard to get it fixed because it was still under warranty, but the good folks at HP messed it up. They replaced the motherboard and shipped it back to us. Mrs. Peter got on it and either it got a hard-drive killing virus, or the hard-drive had already been compromised. It went on the blink again. HP had uninstalled whatever anti-virus protection we had through the Geek Squad, and there was no way to reinstall it because of the messed-up hard-drive. GS was able to salvage most of our stuff and put it on an external hard-drive. HP said "no can do" on replacing the original hard drive, because the computer was no longer under warranty (by two days!) and the guarantee for the work they had done covered only the work they had done. Our seven hundred dollar PC has been rendered practically worthless. (But apparently we can buy a new hard-drive, buy some software or something from HP, install it ourselves and have an as good as new PC...) In our disgust with the situation, we opted to buy an iMac.

3.1GHz Quad-Core Intel Core i5
8GB 1333MHz DDR3 SDRAM - 2x4GB
1TB Serial ATA Drive
AMD Radeon HD 6970M 1GB GDDR5
Apple Magic Mouse
Apple Wireless Keyboard (English) & User's Guide

So the iMac arrived yesterday afternoon. Mrs. Peter was in the process of setting it up when she noticed a speck or mark on the inside of the display screen. It was about this size: '. She got on the horn with Apple, who told her they would start the process of sending us a new one when we bring the other one to FedEx with the labels they'll be sending us. I am trying to make sense of it--a two-thousand dollar + computer should be flawless--how on earth did the fleck or speck or whatever the hell it is get there? Where's quality control when you need it? Now we wait another week; it had better be worth it. Until then I'll be singing the Murphy's Law blues...

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